It truly gives me great pleasure in writing this letter of recommendation for Mr. Mark Kruse. Mark was my real estate agent and helped me find a home here in Toledo, Ohio. He was the epitome of a true professional and exceeded all expectations I had. From the beginning, he was available at all times, answering our phone calls and questions at all hours of the night and an weekends, even when he was out of time. Because we had a very limited amount of time to find and buy a home, Mark made it his mission for us to meet our closing deadline and had everything in line so that the entire process went smoothly. Every piece of advice that he gave my wife and I was superb, and this comes, I'm sure, from his years of experience in the business. His demeanor was always calm, especially during the stressful moments of home buying process, and this was extremely helpful for our family. He always seemed to say the right thing and to have the right answer for us. Without hesitation, I highly recommend Mr. Kruse for any real estate matters.